Live Webcast Frequently Asked Questions


1. Not able to see the Live video Player on your Browser?

Please make sure you have Flash Player installed on your browser. To check if you have flash player on your browser, please click the link below and follow the instructions:
http://kb2.adobe.com/cps/155/tn_15507.html

2. Is your Live Webcast constantly Buffering ?

You atleast need 512 kbps Download Internet Bandwidth to watch SD ( standard Definition ) live webcast and atleast 2+ mbps Download Internet Bandwidth to watch HD ( High Definition ) live webcast, to check your Internet download Speed please click here: www.speedtest.net

           
Speedtest.net Mini requires at least version 8 of Flash. Please update your client.
  • Background Download can also cause Buffering issues, please make sure you dont have any downloads running in the background.

3. Are you seeing this error message " Stream not Found " on your live video player ?

Possible Causes are:

  • Make sure you are connected to the internet ( preferred wired connection )
  • your firewall may be blocking the live webcast. To check the status, please click " Start Tests " button below

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  • If all the tests are successfull, you should be able to watch the live webcast.
  • If any one of those tests failed, please contact your Network Admin / Internet Service Provider.

4. If you have all of the above mentioned requirements and still not able to watch the live webcast ?

  • Please clear your browser cookies and restart your browser.
  • Try using different Browsers ( Browsers: Mozilla firefox, Google Chrome , Internet Explorer , Apple Safari, Opera )
  • Try restarting your Internet Modem, router and Computer.